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Business Digest October 8, 2021

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On BU$I₦£$$ DIG£$T this morning, October 8, 2021

“Bad Customer Service in any form is a Service Sin and doesn’t empower you or your business”- Dr. E. I. Shaibu

This week of CSW, I got a very poor treatment from a Logistics Company on Rwang Pam Street Jos, Plateau State who was fully paid for the delivery of a parcel from Jos to Port Harcourt.

Imagine a parcel that was sent from Jos on 28/9/2021 and up till today 8/10/2021, it hasn’t been delivered to the recipient. What a shame and embarrassment and the staff of the company Madam Risikat(not her real name) didn’t act professional at all. I had to keep calling her and the excuse was she thought it has been delivered. I didn’t pay the company to think, I paid them to act and deliver the parcel.

Just imagine if it was a document for an interview what would have happened? Maybe I would have used the motor parks of these luxurious buses.

Only for the recipient to be called and told they have transportation issues, is that an excuse for a deal you have gotten full value, but haven’t delivered on your own part?

I am glad the staff of the company are reading this post and I am hoping they will redeem their imagine, because I will not refer them to anyone at all in Jos.

_If you learnt anything from this, kindly share with someone out there._
_*Dr. Emmanuel Idenyi Shaibu*_
_animn, ace, f.hcd, f.dss, m.frcn, fimc, cmc, cms, FAiPA, DPA, ACCrFE_
The Millennium Entrepreneur

Business Digest October 8, 2021


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About the author

Emmanuel Idenyi Shaibu Esq. (f.hcd)

Emmanuel Idenyi-Shaibu Esq. is known as The Millennium Entrepreneur. A well sought Public Speaker and Trainer in Strategic Business Re-positioning, is a graduate Of Marketing, Global Consumer Marketing, Financial Management, a Chartered Marketer, Chartered Economist, Chartered Human Capital Development expert, Seasoned banking professional, an Entrepreneur, Investor and Business Owner. He is married to one female wife and blessed with lovely and lively children.

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